Privacy Policy

CPR Clausse’s Plumbing Repair (Clausse Plumbing Repair Inc.) 

This Privacy Policy explains how Clausse Plumbing Repair Inc., doing business as CPR Clausse’s Plumbing Repair (“we,” “us,” or “our”), collects, uses, and protects the information you provide to us, including through our website at cprplumbingrepair.com and through text (SMS) messaging. By contacting us or using our services, you agree to the practices described in this policy.

Information We Collect

We collect only the information needed to respond to your inquiries and provide plumbing services, including:

• Your name and contact details, such as phone number and email address;
• Your service address and details about the plumbing work you are requesting;
• Messages and information you send to us by text, phone, email, or through the contact form on our website.

How We Use Your Information

We use the information you provide to:

• Respond to your questions and requests;
• Schedule, confirm, and follow up on plumbing service appointments;
• Provide pricing and service information you have asked for;
• Maintain records of our communications and the services we provide.

Text (SMS) Messaging

CPR Clausse’s Plumbing Repair uses text messaging solely to respond to messages initiated by our own customers. Customers text us with questions about plumbing service availability, appointment scheduling, and pricing, and we reply with the requested information. All messages are sent manually by a staff member — no automated, bulk, or system-generated texts are sent. Every conversation is started by the customer. We do not send marketing, promotional, or unsolicited messages.

Message frequency depends on your inquiries. Message and data rates may apply. You can reply STOP at any time to opt out of further text messages, or reply HELP for assistance.

How We Share Information

We respect your privacy. We use the information you provide to send and respond to your mobile messages and to deliver our services. This may include sharing information with the service providers, platform providers, and phone companies that help us deliver messages and operate our business. These providers are permitted to use your information only to perform services on our behalf.

We will not share your mobile information with third parties or affiliates for their own marketing or promotional purposes. We may disclose information when necessary to comply with a legal, regulatory, or governmental request, to enforce our agreements, to prevent fraud or harm, or to protect our rights, property, or safety and that of others.

Data Retention

We retain the information you provide only as long as needed to respond to your requests, provide our services, and meet our legal and business record-keeping obligations, after which it is deleted or de-identified.

Your Choices

You may opt out of text messages at any time by replying STOP. You may also contact us using the information below to ask us to update or delete the personal information we hold about you, subject to any records we are required to keep by law.

Security

We take reasonable measures to protect the information you provide against loss, misuse, and unauthorized access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above and post the updated policy on our website.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• CPR Clausse’s Plumbing Repair (Clausse Plumbing Repair Inc.)
• Phone: (435) 219-1037
• Website: cprplumbingrepair.com
• Address: 1055 E 450 S, Vernal, UT 84078